Frequently Asked Questions

What insurance is accepted?

BCBS, Aetna, United, and Self-Pay.

How much do sessions cost?

If you choose to pay out-of-pocket, my fee for individual therapy is $150 per “50-minute session,” payable at the time of service.

What questions should I ask my insurance company?

• Does my health insurance plan include mental health benefit?

• Do I have a deductible? If so, what is it and have I met it yet?

• Does my plan limit how many sessions per calendar year I can have?

• Do I need written approval from my primary care physician in order for services to be covered?

What is your cancellation policy?

We require a 48 hour cancellation notice. Appointments cancelled with less than a 48 hour notice will incur the full session fee.

What questions should I ask my insurance company regarding telehealth?

• Is my plan a self-funded or a fully-funded plan?

• Do I have Telehealth coverage for behavioral health visits?

• If I have Telehealth coverage for behavioral health, does my provider need to use MD Live or can they use any HIPAA compliant system for Telehealth sessions?

• If I have Telehealth coverage, are there any limitations or time-restrictions to my Telehealth coverage?

• What is the reference number for this call?